Dedicated compute experiencing degraded performance

Incident Report for Nx

Resolved

Affected workers are starting as expected now. The team will continue monitoring workers, please reach out to support if you have issues that you suspect are related. Thank you for your patience and understanding!

Posted Oct 26, 2026 - 22:01 UTC

Update

The team is in the process of moving some dedicated tenants to another cluster to relieve some of the demand for machines.

Posted Oct 26, 2026 - 21:04 UTC

Identified

We've reached capacity limits for the machine types used by dedicated compute users in our US region. We're looking at alternatives.

Posted Oct 26, 2026 - 19:01 UTC

Investigating

The team is investigating Workers not starting for workspaces using dedicated compute. We will update you as soon as we have more information, apologies for the inconvenience.

Posted Oct 26, 2026 - 18:18 UTC

This incident affected: Nx Cloud Workers.